Last updated: 28 September 2026

At Layerature, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you use our website, place an order, or contact us.

This policy is designed for the Layerature website and should be customized to match the actual payment gateway, shipping providers, analytics tools, email services, cookies, and other third-party services used on your website.

1. About Layerature

Layerature is a design and 3D-printing studio creating original products including lighting, home décor, planters, functional objects and other digitally designed products.

For privacy-related questions, you can contact us at:

Email: contact@layerature.com
Business Name: Layerature
Address: Dhunela, Sohna, Gurgaon-122102, HR
Website: layerature.com

2. Information We Collect

When you use our website or purchase from us, we may collect information such as:

Information you provide

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping/delivery address
  • Order details
  • Product preferences or customization information
  • Information you provide when contacting us
  • Any other information you voluntarily submit through forms or customer support

Payment information

Payments may be processed through third-party payment providers.

Layerature does not normally receive or store your complete credit/debit card, UPI or banking credentials. Payment information is handled by the payment provider according to its own privacy and security policies.

You should replace this section with the actual providers you use, such as Razorpay, Stripe, PayPal or another payment processor.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Approximate location derived from IP address
  • Referring website
  • Date and time of visits
  • Website interaction and usage information

This information may be used to maintain website security, understand website usage, improve our services and troubleshoot technical issues.

4. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Deliver products to you
  • Send order confirmations and updates
  • Provide customer support
  • Respond to questions and enquiries
  • Process payments
  • Handle returns, refunds and exchanges
  • Provide customized products where requested
  • Improve our products and website
  • Prevent fraud, abuse and unauthorized activity
  • Maintain website security
  • Send marketing communications where permitted and where you have provided the necessary consent
  • Comply with applicable legal, tax and accounting requirements

We will use personal information only for appropriate and relevant purposes connected with our business and the services you request.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers where necessary to operate our business, including:

Payment providers

To securely process your payments.

Shipping and delivery providers

To deliver your purchases to the address you provide.

Website and hosting providers

To operate, maintain and secure our website.

Analytics and marketing providers

Where used, these services may help us understand website usage or communicate with customers.

Professional or legal service providers

Where necessary for accounting, legal, tax, compliance or other legitimate business purposes.

Government or legal authorities

Where disclosure is required by applicable law, regulation, legal process or a lawful request.

We aim to provide third parties only with the information reasonably necessary for the relevant service.

6. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

  • Keep your shopping cart functioning
  • Remember your preferences
  • Maintain login or session functionality
  • Understand website traffic
  • Improve website performance
  • Provide relevant marketing or advertising, where applicable
  • Detect fraudulent or suspicious activity

You can control or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

Where legally required, we will request consent before placing non-essential cookies.

7. Marketing Communications

If you subscribe to our newsletter or otherwise provide the necessary consent, we may send you information about:

  • New Layerature products
  • Product launches
  • Special offers
  • Promotions
  • Design collections
  • News and updates

You can unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

8. Order and Transaction Information

When you place an order, we need certain information to complete the transaction.

This may include your:

Name → Contact details → Shipping address → Product/order information → Payment status

We may retain transaction information for as long as reasonably necessary for order fulfillment, customer service, accounting, tax, legal and business-record purposes.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing and supporting your orders
  • Providing customer service
  • Maintaining business and transaction records
  • Meeting tax and accounting obligations
  • Resolving disputes
  • Preventing fraud and misuse
  • Complying with legal requirements

The appropriate retention period may differ depending on the type of information and the reason it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

You should also take reasonable precautions when sharing personal information online.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites operate independently from Layerature and have their own privacy policies.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing it with personal information.

12. Your Privacy Rights

Depending on where you live and the laws applicable to your personal information, you may have rights concerning your personal data.

These may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Request information about how your data is being processed
  • Object to certain types of processing
  • Request restriction of certain processing
  • Request a copy of certain information where applicable
  • Lodge a complaint with the relevant data protection authority

For users protected by the GDPR, applicable rights include access, rectification, erasure, restriction, portability and objection, subject to the conditions and exceptions in the GDPR.

For users in India, Layerature will handle personal data in accordance with applicable Indian data-protection requirements. India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 establish requirements concerning notice, consent, processing and individual rights; the Rules provide for phased commencement of different provisions.

13. Withdrawing Consent

Where we process your personal information based on consent, you may withdraw that consent by contacting us or using the relevant controls provided on our website.

Withdrawal of consent does not affect processing that was lawfully carried out before the withdrawal.

Where processing is necessary to fulfill an order or comply with a legal obligation, withdrawing consent may not prevent us from continuing that particular processing where permitted or required by law.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

15. International Data Transfers

Some of our service providers may process information in countries other than your country of residence.

Where applicable, we will take appropriate steps required by applicable law concerning international transfers of personal information.

For users covered by the GDPR, information about transfers outside the EU/EEA and the applicable safeguards should be provided where relevant.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our products and services
  • Website functionality
  • Third-party service providers
  • Privacy practices
  • Applicable laws and regulations

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to periodically review this page.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us:

Layerature
Email: contact@layerature.com
Website: layerature.com
Subject line: Privacy Request

We will review and respond to your request in accordance with applicable law.